User Experience Refinement Puzzling Places on Vision Pro
Overview
Virtual reality experiences often struggle with intuitive interactions and accessibility across different user experience levels. This research study evaluates how well Puzzling Places on Apple Vision Pro creates an immersive 3D puzzle experience while identifying opportunities to improve user interaction and onboarding.
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Our research reveals the critical interaction gaps preventing Puzzling Places from reaching its full potential on Apple Vision Pro addressing these specific pain points could dramatically boost user retention and session length.
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Research Goals & Metrics
UX Research Insights
Implementing our recommendations could boost retention by 20% and extend sessions by 30%. Optimized onboarding achieves 95% novice-expert task parity, expanding market appeal. With a strong foundation (90 SUS), these targeted fixes offer exceptional ROI.
Discoverability Challenges Limit Engagement: Users were unaware of all available puzzle pieces in the scrollable side menu:
Research
Testing Methodology
We conducted a mixed-methods study with 2 participants (1 with no VR experience, 1 with moderate experience). Participants completed a puzzle task while we collected:
Key Insights
Interaction Heat Map
This heat map highlights user interaction zones within the VR interface. Red areas show high friction points like piece rotation and hidden menu items. Orange-yellow zones indicate moderate issues with rotation and unexpected gestures. Green areas reflect smooth interactions, including accurate placements, easy selections, and stable assembled pieces
Emotional Journey Mapping
This emotional journey map tracks user satisfaction throughout the testing experience across six key stages. The curves reveal how both participants began with moderate anxiety, experienced frustration during rotation attempts and menu discovery, then ultimately reached high satisfaction upon task completion. Quote bubbles capture authentic user feedback at critical moments, providing valuable context to quantitative measurements and highlighting shared challenges regardless of prior VR experience.
Game Experience Overview
This chart displays Game Experience Questionnaire ratings across six key dimensions. Participants scored the experience highest on Sensory Immersion (4.7/5.0) and Positive Affect (4.5/5.0), with moderate ratings for Flow and Competence. The chart reveals consistent patterns between both new (P1) and experienced (P2) users, with overall high SUS scores (93.3 and 86.7 respectively) indicating strong usability despite identified friction points.
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Impact
Turning Insights Into Growth
Implementing our recommendations could boost retention by 20% and extend sessions by 30%. Optimized onboarding achieves 95% novice-expert task parity, expanding market appeal. With a strong foundation (90 SUS), these targeted fixes offer exceptional ROI.
